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Terms of Service

1. Eligibility


To use Hirelens services, you must be at least 18 years of age and capable of forming legally binding contracts under applicable law. By using the Service, you represent and warrant that you meet these eligibility requirements.

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2. Registration


To access the Service, you must register an account providing accurate and complete information. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

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3. Use of the Service


As a Hirelens user, you can upload your resume and other pertinent information to various job listings, as well as explore available job positions. The Service is designed for your personal, non-commercial use only. You may not use the Service for any illegal or unauthorized purpose or in any way that violates these Terms.

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4. Free Plan and Pricing Plans


We offer a free plan that allows you to preview one tailored resume. Various pricing plans are available for additional features and services, such as unlimited resume tailoring and match score and full profile vs job description analysis. All fees are non-refundable, and you are responsible for any taxes and additional charges associated with the use of the Service. 

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5. Resume Customization and Accuracy


Hirelens uses large language model to tailor resumes based on job descriptions and your profile. While we strive for accuracy, users are responsible for reviewing, verifying, and making final adjustments to their tailored resumes before submission. We do not guarantee that the tailored resume will perfectly match the needs of every job opening.

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6. Compliance with Job Application Guidelines


You are responsible for ensuring that your tailored resume and other application materials meet the specific standards and guidelines set by the employers you apply to through the Service. Hirelens is not liable for any submission that does not meet employers’ requirements.​

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7. Intellectual Property


You retain all rights to the content you submit through the Service, including your resumes and cover letters. By submitting content, you grant us a global, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, and display your content in connection with the Service. We are not responsible for any inaccuracies in the generated summaries or tailored resumes.

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8. User Responsibility for Generated Content


While the tailored resumes are automatically generated by our Service, it is solely the user's responsibility to review, modify, and make any necessary adjustments before submitting the resume to any job application. We bear no responsibility for any inaccuracies in the final submitted content.

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9. Automation and AI Disclaimer


Our resume tailoring process uses large language model to interpret resumes and job descriptions. While the AI strives for precision, it may not always fully or correctly capture a job listing’s specific requirements. Users should manually review all details before applying.

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10. Disclaimer of Warranties and Limitation of Liability


The Service is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or entirely secure. We also do not guarantee that using the Service will result in interviews or job offers. The outcome of any job application is solely at the employer's discretion.

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11. Refund Policy and Service Interruptions


All fees for premium plans are non-refundable. Exceptions may be made in cases of extended service outages or unresolved technical issues that prevent continued use of the Service. Contact support if technical issues disrupt your access to the Service.

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12. Indemnification


You agree to indemnify, defend, and hold harmless Hirelens, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses, including reasonable attorney fees, arising from your use of the Service or violation of these Terms.

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13. User Feedback and Community Content


By submitting reviews, feedback, or other content, including participating in our online communities, you grant Hirelens the right to use this content for marketing or improvement purposes. We may choose to acknowledge or give credit where applicable.

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14. Modification of Terms


We reserve the right to modify these Terms at any time. We will notify you of any significant changes. Your continued use of the Service after such changes signifies your acceptance of the new Terms.

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15. Termination


We may terminate your access to the Service at any time, with or without cause or notice, effective immediately. If terminated due to a violation of these Terms, you are not eligible for a refund on any prepaid subscription amounts. To terminate your account, contact us.

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16. Intellectual Property Rights


All proprietary rights in the Service, including its underlying code and technology, are owned by Hirelens. Users retain ownership of their submitted content and grant Hirelens the necessary licenses to provide and market the Service.

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17. Governing Law and Dispute Resolution


These Terms are governed by the laws of the jurisdiction where our company is incorporated. Any disputes arising under these Terms or in connection with the Service will be subject to binding arbitration, to be conducted according to the rules of a recognized Arbitration Authority.

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18. Data Privacy and Security


Hirelens is committed to protecting the privacy and security of your personal data. We comply with applicable data protection laws and take reasonable safety measures to safeguard your personal information. However, data transmission and storage systems are not guaranteed to be 100% secure. Refer to our Privacy Policy for more details.

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19. Cancellation and Refund Policy


You can cancel your premium account at any time. No refunds will be issued for unsued portions of the service unless technical issues render it unusable for a prolonged period. All refund requests are subject to our review.

 

20. Prohibited Activities


Users are prohibited from using the Service for unlawful activities, data theft, malicious inputs, introducing malicious software, or any actions that could disrupt the functionality of the Service or violate user confidentiality.

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21. Modifications and Interruptions to Service


We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice. We do not guarantee uninterrupted service, and variations may occur due to technical limitations or user preferences.

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22. Contact Information


For questions or concerns regarding these Terms or the Service, please contact us at admin@hirelens.pl.

© 2024 Hirelens Limited, All rights reserved.

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